Shopping guide for Overseas​

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◼︎About orders

After receiving your order, we will send you an order confirmation email.

If you do not receive an email, your order may not have been completed.

Please contact us at info@ji7ne.com.

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​※Please enter in English when ordering.

We may check your address later.

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◼︎Payment method​

credit card only

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◼︎About shipping company

The shipping company delivers by EMS, an international postal service.

 

◼︎About Tariffs

Customs duties may apply in some countries.Import duties, Taxes  and other duties will be collected by the shipping company at the time of delivery.

These charges will be borne by the customer.

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◼︎About returns/exchanges

The color of the image and the actual product may differ slightly depending on the device you are using. Since each item is handmade, there may be some distortion. We do not accept cancellation, return, or exchange due to customer's reason. Thank you for your understanding.

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◼︎How long does it take to ship?

After confirming your order, we will ship it within 5 business days.

Delivery time depends on delivery area.

(shipping to Asia takes 2-4weeks.)

In addition, it may take 1-2 months for delivery due to customs clearance, busy season for customs clearance, weather, etc.

We will do our best to deliver as soon as possible,

but please be aware of such possibilities for delay before placing your order.​​​​​​​​​

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◼︎About shipping charges

Shipping charges for your area will be displayed when you purchase the product.

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